Cover Managing Stress in Organizations
series "Psicologia in pratica"
pp. 184, Brossura, 978-88-15-25874-8
publication year 2015

CRISTIAN BALDUCCI

Managing Stress in Organizations

The “Psychology in Practice” series aims to support ongoing training initiatives for professional psychologists through a set of accessible books explaining qualified approaches to professional practice. A psychologist needs to master an extensive array of theoretical and practical skills, and the contexts in which a psychologist uses them vary widely as well: health and well-being interventions, workplace and organizational consulting, guidance activities in schools, sports psychology, legal advice (ranging from expert opinions to family mediation). This series, conceived primarily for psychologists, is also helpful for anybody who works in a context requiring psychological knowledge and skills: teachers, managers, physicians and healthcare assistants, personnel management operators. Its books provide practical, yet scientifically validated tools for addressing challenges that typically arise in psychologists’ activities. The texts are brief, focus on important topics and provide a wealth of examples, models and procedures; they allow readers to find substantial, functional answers for their professional practice.

Today the assessment of job-related stress is an inevitable commitment for organizations, as well as one of the most important challenges facing work and organizational psychology professionals. Over recent years many models and procedures have been defined and implemented, yet few intervention strategies have been developed for those organizational situations in which evaluation identifies the presence of stress conditions. This volume uses organizational case studies and detailed procedures in order to provide the reader with a set of intervention options aiming to address workplace stress. Topics include prevention strategies, active confrontation of stress-inducing factors, psychological counselling, and traumatic event management. The text is intended for professional psychologists, but also proves helpful for physicians, workplace prevention and protection service managers, executives and entrepreneurs.

Cristian Balducci teaches Work Psychology at the University of Bologna.

Premessa
I. Stress e lavoro
1. La rilevanza del problema dello stress nel mondo del lavoro odierno
2. La risposta da stress
3. Lo stress lavoro-correlato
4. Le determinanti dello stress lavoro-correlato
5. L'impatto delle caratteristiche individuali
6. La valutazione del rischio stress: indicazioni e linee guida
7. Formazione del gruppo di lavoro e attività preparatorie
8. Valutazione preliminare
9. La valutazione approfondita
10. Aspetti critici della valutazione preliminare
11. Aspetti critici della valutazione approfondita
II. Gli interventi di prevenzione primaria: agire sulle fonti di stress
1. Lo sviluppo di una policy organizzativa
2. Potenziamento della leadership
3. Ristrutturazione dei compiti
4. Sviluppo di carriera
5. Programmi di conciliazione vita-lavoro («work-life programs»)
6. «Diversity Management»
7. Il «goal setting»
8. Analisi e chiarimento del ruolo
9. Rafforzamento del supporto sociale
III. Gli interventi di prevenzione secondaria: proteggere il benessere e gestire lo stress
1. Promuovere consapevolezza
2. «Recovery»
3. Lifestyle
4. Gestire al meglio il proprio tempo
5. Mostrare assertività
6. «Skills» interpersonali
7. Rilassamento, meditazione e spiritualità
8. Cambiare le distorsioni cognitive che alimentano la risposta da stress (strategie cognitivo-comportamentali)
9. Stretegie centrate sulla sfera emotiva
10. Interventi di psicologia positiva
11. Caratteristiche di un programma aziendale di prevenzione secondaria
IV. Gli interventi di prevenzione terziaria: «curare» gli effetti dello stress
1. Il modello della prevenzione terziaria: i programmi di assistenza ai lavoratori
2. Il counselling
3. Eventi traumatici al lavoro
4. L'intervento sul disadattamento lavorativo
5. Stress di tipo finanziario
Appendice. Casi organizzativi
Riferimenti bibliografici